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What happened in the Dixons Carphone Data Breach?

As a result of inadequate cyber-security Dixons Carphone plc was subjected to a huge data hack in 2018. The Dixons Carphone data breach involved 10 million customers and 5.9 million payment cards over a period of 10 months. Following an investigation, the company has confirmed that it has since made a significant investment in its security systems and processes. Dixons Carphone has officially stated that it doesn’t have evidence to show that any customers suffered any fraudulent activity or financial loss as a result of this breach but you are still able to make a claim if your data was accessed.


Information breached

  • Names
  • Addresses
  • Postcodes
  • Email addresses
  • Failed credit checks



How much compensation will I receive? Typical compensation starts at around £1500 depending upon personal circumstances and the severity of the distress caused by the breach.

Which people does this data breach affect in the UK? The breach has affected approximately 10 million customers have been confirmed

What should I do now? The Data Protectors can help you make a claim for compensation even if you have not experienced a financial loss as a result of the Dixons Carphone data breach. Contact us today to start your claim.

What will it cost me to make a claim for the Dixons Carphone data breach?

Our specialist data protection solicitors work on a conditional ‘no-win, no-fee’ basis so if your solicitor does not win your case, you will not be required to pay legal fees.


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